IT Synergistics Privacy and Data Protection Policy

This privacy and data protection policy explains how we collect, use, and protect the personal information that you provide to us when you visit our website www.itsynergistics.com or use our online services.

What information do we collect?

When you visit our website or use our online services, we may collect the following types of information from you:
  • Information that you voluntarily provide to us, such as your name, email address, phone number, location, preferences, and feedback when you fill out online forms, surveys, applications, registrations or contact us via email, phone, or chat.
  • Information that we automatically collect from your device and browser, such as your IP address, device type, operating system, browser type, language, cookies, and other tracking technologies that we use to recognize you and improve your user experience.
  • Information that we obtain from third-party sources, such as social media platforms and other online services that we integrate with or that you link to our website or online services.

How do we use your information?

We use your information for various purposes, such as:
  • To provide you with the website and online services that you request or access.
  • To communicate with you about our website and online services and respond to your inquiries or concerns.
  • To personalize and improve your user experience and deliver relevant content and offers to you.
  • To conduct research and analysis to measure and improve our website and online services performance and customer satisfaction.
  • To comply with legal obligations and enforce our terms and conditions and policies.

How do we share your information?

We do not sell, rent, or trade your information to any third parties for their own marketing purposes. We may share your information with:
  • Our affiliates and subsidiaries who help us provide our website and online services to you.
  • Our service providers and partners who perform functions on our behalf, such as hosting, analytics, payment processing, marketing, advertising, and customer service.
  • Other third parties when we have your consent or when we are required or permitted by law to do so, such as regulators, law enforcement agencies, courts, or other parties in connection with legal proceedings or disputes.

How do we protect your information?

We take appropriate technical and organizational measures to protect your information from unauthorized access, use, disclosure, modification, or destruction. These measures include:
  • Encrypting your information in transit and at rest.
  • Using firewalls, antivirus software and other security tools to prevent cyberattacks.
  • Limiting access to your information to authorized personnel only.
  • Training our staff in data protection principles and practices.
  • Reviewing and updating our data protection policies and procedures regularly.

How do we store your information?

We store your information on secure servers and databases that are located the United States that have adequate data protection laws. We only store your information for as long as it is necessary for the purposes that we have specified or as required by law. We delete or anonymize your information when it is no longer needed or when you request us to do so.

What are your rights?

You have certain rights under the applicable data protection laws regarding your information. These rights include:
  • The right to access, rectify, and erase your information.
  • The right to restrict or object to the processing of your information.
  • The right to withdraw your consent at any time.
  • The right to receive a copy of your information in a portable format.
  • The right to lodge a complaint with a supervisory authority.
  • We will respond to any requests from you to exercise your rights within a reasonable time frame and in accordance with the law. We will not charge any fees for fulfilling such requests unless they are excessive or unfounded.

How do we use cookies and other tracking technologies?

We use cookies and other tracking technologies on our website and online services to collect information about your device and browser, recognize you when you visit our website or use our online services again, personalize and improve your user experience, and deliver relevant content and offers to you. You can manage your cookie preferences by changing your browser settings or using the cookie consent tool on our website. You can also opt out of interest-based advertising by sending a request to itsy@itsynergistics.com.

How do we update this privacy policy?

We may update this privacy policy from time to time to reflect changes in our data protection practices or the applicable laws. We will notify you of any material changes by posting a notice on our website or sending you an email. We encourage you to review this privacy policy periodically to stay informed about how we handle your information.

How do you contact us?

If you have any questions, comments, or concerns about this privacy policy or how we handle your information, please contact us at itsy@itsynergistics.com or 509-495-1000. We will do our best to address your issues and resolve any disputes.